7-Year-Old Rushed To Hospital After Claire’s Store Ear Piercing Becomes Infected

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An angry Mother has called upon Claire’s Accessories to change their guidelines on hygiene with regard to ear piercings after her 7-year-old daughter was hospitalised following a piercing at a London branch of the shop.

Lily Nesbet was left in an enormous amount of pain following the piercing and had to have some of the earring removed with a scalpel by hospital staff.

This happened several weeks after the piercing had been done by staff in the shop.

Suzie, Lily’s mother, says she gave the piercing the 3 weeks’ time advised on the cleaning liquid before she tried to change the earring.

But despite trying very hard to get the piercing out, a friend who works as a nurse suggested that the butterfly back of the earring may have embedded itself underneath her skin.

Lily was then taken to hospital and was given gas and air as well as a local anaesthetic while the earring was removed.

Suzie thinks that she was not given enough information by Claire’s Accessories about what could possibly happen following the piercing.

Suzie has also said that when she asked how long the piercing would take to heal – it needed to be by the time that Lily returned to school – she was told 3 weeks, if using the cleaning formula.

Everything was going fine until the earrings were changed for the first time because around a week after that, the piercing started to show signs of infection.

Suzie added: “We didn’t think it was possible for the back to get stuck in her ear due to the size of it and searched her bed to try and find it.”

Realising that all was not well, Suzie took Lily to hospital where the girl received some pretty unpleasant treatment.

Suzie continued: “At that point they said it was too embedded and that she would need to use a scalpel. Those 20 minutes felt like four hours, it was so traumatising for us all.

“When the needle went into her ear it obviously really hurt her as it was so sensitive, and she screamed out. She was then properly crying too, it was horrendous.

“When the anaesthetic kicked in the nurse got the scalpel and had to re-open the wound and pop it out. It was horrific watching her go through such agony.”

Suzie now says that she will never enter a Claire’s Accessories shop again and has also asked that they change the advice that they give on when to safely change piercings.

She said: “This was bad advice given by a name I trusted. I don’t know why they are pushing the three-week healing process guidelines. A piercing is a wound and needs at least six weeks to heal.”

A spokesperson for Claire’s Accessories said: “Our piercing procedure and all of our piercing instruments, supplies and earrings are designed to promote the safest and most hygienic piercing experience.

“The rapid after care lotion is dermatologist and paediatrician tested for the effective care of the pierced ear. Three weeks of use is an appropriate and approved length of time.”

 The statement continued: “The Rapid lotion is safe, and allergy tested, and its soothing formula is skin friendly.

“If undue pain / swelling / redness occurs at any time, seek medical advice immediately. Do not remove studs before the relevant medical advice.”


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